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Terms of Service for Lustrei

Last updated: October 23, 2026

Welcome to Lustrei ("Lustrei", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, applications, and services that enable you to edit images using artificial intelligence (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Eligibility and Account

  • You must be at least the age of majority in your jurisdiction to use the Service.
  • Certain features may require creating an account. You agree to provide accurate information and to keep your login credentials confidential. You are responsible for all activity under your account.
  • We may suspend or terminate accounts that violate these Terms.

2. Description of the Service

Lustrei creates AI jewelry images from uploaded photos in Catalog, On-model, and Social modes. You can submit individual photos or a batch, review generated previews, and download selected results in HD. Signing in is required to download images.

AI may change gemstones, settings, metal surfaces, proportions, or other details. Review each result before publishing or using it commercially. The service does not guarantee exact jewelry preservation, suitability for a particular marketplace, or a particular generation time. Larger export sizes are resized from the selected result and do not add native generated detail. Catalog background removal is a separate processing step and can fail or require another check.

3. Acceptable Use

You agree not to:

  • Use the Service to create or share content that is illegal, hateful, violent, sexually exploitative, or otherwise harmful.
  • Infringe or misappropriate the intellectual property, privacy, or other rights of any person.
  • Attempt to bypass usage limits, scrape or copy the Service, or reverse engineer our models or systems.
  • Use outputs to train, fine‑tune, or evaluate your own or third‑party AI models.
  • Interfere with Service operation, security, or other users.

We may remove content or restrict access where we reasonably believe these Terms or applicable laws are violated.

4. Generated Content and Ownership

  • You own the images you generate using the Service, subject to these Terms and any applicable third‑party rights. You are responsible for ensuring your use of generated content does not violate any law or third‑party rights.
  • We and our licensors retain rights in the service software and underlying technologies. No rights are granted except as expressly stated.
  • License to us: You grant us a worldwide, non‑exclusive, royalty‑free license to host, process, and display your prompts and generated images solely to operate the Service and improve user experience. Public marketing use of your images requires separate permission; uploading or downloading an image does not by itself grant that permission.

5. Free Access, Previews, and HD Downloads

  • The current public offering is free and subject to usage allowances and availability. No subscription or recurring payment is required.
  • Preview and HD download allowances are separate. Each submitted image generation or retry uses a preview allowance; batch submissions count per image. Generations recorded as failed return the preview allowance once.
  • The first HD download of one selected result uses one HD download allowance. Repeat downloads and other available export sizes of that same result do not use another HD download allowance. Download access applies to the selected result, not to every result from the same source photo.
  • Anonymous previews are subject to visitor and abuse-prevention limits. Account allowances and any available replenishment are shown in the service. Allowances are not money, are not transferable, and do not promise unlimited use.
  • We may adjust the free offering, allowances, or available features. Exhausting an allowance does not automatically purchase additional usage or start a paid plan. If paid services are introduced, pricing and applicable terms will be shown before purchase.
  • See the Refund and Allowance Policy for failed-generation and allowance questions.

6. Tasks, Storage, and Availability

Submitted tasks may continue after you close the page. Unsubmitted files remain local until submitted; closing the page can pause your batch workflow. A pending task may eventually be recorded as failed after a timeout.

Uploaded photos, generated images, and prepared exports are stored to deliver the service. Using an HD download allowance grants download access to a result while that result remains available; it does not promise permanent hosting. Images on free accounts, and images created without an account, are kept for 10 days and then deleted automatically, as described in the Privacy Policy. You can delete an image yourself in the studio at any time. Keep your own copies of downloaded images.

7. Content Permissions

You must have permission to upload and process your source photos and any identifiable people shown in them. You are responsible for checking generated content and obtaining any permissions needed for its intended use. HD download access is access to a result and does not establish exclusive copyright or clear third-party rights.

8. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and share information. Please review it carefully before using the Service.

9. Third‑Party Services

The Service uses third-party services for authentication, AI generation, background removal, storage, and delivery. We are not responsible for third‑party services, and your use may be subject to their terms and policies.

10. DMCA and Intellectual Property Complaints

If you believe content available through the Service infringes your rights, please contact us with details of the alleged infringement. We will review and take appropriate action in accordance with applicable law.

11. Disclaimers

THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR‑FREE, OR THAT OUTPUTS WILL MEET YOUR EXPECTATIONS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Lustrei WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lustrei and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your generated content; (c) your violation of these Terms; or (d) your violation of any law or third‑party rights.

14. Termination

We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms or law, or to protect the Service or other users. You may stop using the Service at any time. Sections that by nature should survive termination (including ownership, disclaimers, limits of liability, indemnification, and governing law) will survive.

15. Changes to the Service and Terms

We may modify or discontinue any part of the Service at any time. We may update these Terms from time to time. If we make material changes, we will provide notice (e.g., by posting an update in the Service or updating the “Last updated” date). Your continued use after changes take effect constitutes acceptance.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules. You agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

17. Contact

If you have questions about these Terms, please use [email protected].